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FAQ

Frequently Asked Questions (FAQ)

1. What kind of jewellery do you make?

At Ayanshi Spark, we make beautiful handcrafted Mangalsutras and fabric jewellery. Each piece is made with love, care, and attention to detail to bring you unique and elegant designs.

2. Are your products handmade?

Yes! All our jewellery pieces are 100% handmade with high-quality materials. Small variations may occur — that’s what makes each item special and unique.

3. Do you take custom orders?

Yes, we do! You can share your design idea, color choice, or style preference with us, and we’ll do our best to create a piece especially for you.

4. How can I place an order?

You can easily place your order directly through our website ayanshispark.com. Just select your favorite jewellery, add it to your cart, and proceed to checkout.

5. What payment methods do you accept?

We accept secure online payments through UPI, credit/debit cards, and net banking. All transactions are safely processed through trusted payment gateways.

6. How long will it take to receive my order?

Orders are usually processed within 2–4 business days and delivered within 5–10 business days, depending on your location.

7. Can I return or exchange my order?

We only accept returns or exchanges if the product you received is damaged or defective. Please contact us within 48 hours of delivery with photos or video proof.

8. How do I care for my jewellery?

To keep your jewellery looking beautiful:

  • Avoid contact with water, perfume, or chemicals.

  • Store it in a dry place, away from direct sunlight.

  • Wipe gently with a soft cloth after use.

9. Do you offer international shipping?

Currently, we ship within India only. We plan to offer international shipping soon!

10. How can I contact you?

You can reach us at:
📧 pallavidhawale42@gmail.com
📞 9657904363
or message us on our Instagram / Facebook page.